A simple start.
A little wonder.

Sign in with an email code, Google or ChatGPT. The owner creates the studio workspace and invites staff. If you received an invitation, use it to join your team.

Already have a workspace? Use your existing sign-in method, then link another method in your studio settings. Families open their private viewing link without an account or app download.

During onboarding, tell us your scanner model, software version and available export formats. We’ll check a sample to confirm what your studio can offer.

Use the private studio upload and get the client’s permission first. Keep client names, scans and private viewing links out of inquiry and support forms.

Our first 10 eligible studio partners receive 25 free cards, including US shipping. Register, then add your studio website and shipping details to request a pack. There is no signup fee or payment card required.

We confirm your place after business verification, onboarding and scanner compatibility review. One pack per business; registration alone does not reserve it. Shipment updates appear in your card order.

You set the retail price and keep all revenue when clients buy additional cards for family and friends. Keepsake preparation is a separate service.

Your studio owner can review the service plan, accepted terms, statements and invoices in Billing. Confirm your service price, family price, turnaround and refund terms before offering a paid keepsake.

Your studio collects the family’s payment through its usual checkout. Recording the purchase in HoloBaby does not charge the family. Card stock orders have their own quote and invoice.

Upload the original .vol, .4dv, .nrrd or .stl file. We review the actual export before confirming compatibility. A static STL mesh can support a still keepsake.

For DICOM or another format, ask us about conversion before uploading. Keep the original scale, orientation and timing information with the export.

Choose the clearest view of the baby’s face. A capture can include more of the body, too. We review the visible detail and select the best composition for the keepsake.

If detail is obscured, we may ask for another existing capture or export. Your team decides how captures are made.

The launch experience is a still artistic 3D hologram that families explore from different angles. Captured movement needs a compatible sequence of 3D volumes, which we review separately.

A regular video, screen recording or rotating view of one scan cannot supply that movement.

Initial volume support covers certain uncompressed GE Kretz exports and calibrated NRRD files. A familiar file extension alone does not establish compatibility; renaming a file does not convert it.

The portal accepts uploads up to 2 GiB. Processing limits depend on the format and decoded size, so check large or unfamiliar files with us first.

Have the parent check their name and email. Record their permission for sharing the selected capture and contact details with HoloBaby, including AI-assisted artistic preparation. Permission to prepare a keepsake does not permit public marketing use.

Record the actual number of cards and the HoloBaby subtotal after discounts, before tax. Keep the ultrasound session charge separate. Add your receipt reference if useful; leave an unknown amount blank.

Save the keepsake, then upload the selected source through the studio workspace. Keep the page open until completion is confirmed. HoloBaby checks the capture, prepares the 3D keepsake and performs final visual review before releasing it.

If preparation needs attention, open the existing order for the reason and next step. Avoid creating a duplicate order to retry a file or check progress.

HoloBaby emails the family their private viewing link when the finished keepsake is ready. They open it on a phone, tap Start camera, allow camera access and point at the illustrated side of a purchased card. They can share the same link with relatives who have cards.

If the email is missing, check its status and the address on the existing order. Use the current family link shown in the ready order, and check any uncertain delivery before resending.

Open the link and allow camera access. Hold the lower edge of the card without covering the artwork. Move the phone around it, then gently tilt the card. The hologram should stay anchored as your viewpoint changes.

Move the card out of view and back three times. It should be found again without reloading. Try your normal grip and check for glare.

Repeat the same steps on the other phone. Briefly leave the browser and return. Try a dimmer spot, then ordinary indoor light again, and note any unstable tracking.

Note the phone models, browsers and any issues. Confirm the link opened without a family account. If tracking is unreliable, contact HoloBaby before offering the experience. Include device details and a description, but no private family link or client file.